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CoSupport AI reviews

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5.0/5
2 reviews
Improves response time (50% rise) after CRM integration with CoSupport Agent

CoSupport Agent is an AI assistant for customer service. We integrated the assistant into our CRM system to provide semi-automation of responses. Now, Outstaff Your Team recruiters use response drafts formulated by AI to answer employers and candidates within seconds. CoSupport Agent allowed us to spend less time responding to simple, FAQ-type questions and to provide deeper responses to more complex queries that require greater expertise in HR and more empathy. We reduced the response time by 50%, which we consider impressive. Last but not least, the solution’s cost turned out to be more than affordable, despite our expectations.

Jul 17, 2024
Ann Kuss
Ann Kuss
Purchased from: cosupport.ai
A versatile BI tool for for every business domain.

We were in search of a tool for business analytics tasks that all team members can use, including those who don’t have knowledge of analysis. The reason is the launch of a new product. We needed our marketing, product, and sales teams to make quick observations of what was happening with sales and all related processes (what product features clients like/dislike most, what customer behavior and feedback are, etc.). We set up CoSupport BI, which happened to be a very suitable and easy-to-use tool. According to my team’s feedback, my colleagues use the AI assistant for dealing with everyday tasks in analysis. Also, my colleagues use the BI tool for text creation on the go (emails, social media posts, ideas for promotion, etc.). We were glad to meet such a supportive team, transparent and precise in communication.

Jun 26, 2024
Karyna Naminas
Karyna Naminas
Purchased from: cosupport.ai